treasuryone-south-africa-pieter-cronje-768x768By Pieter Cronje, Head of Cash, Liquidity & Forecasting


The cash forecasting process involves planning and predicting a variety of different types of cash flows. Unfortunately, there is no one-size-fits-all approach, as the process of predicting cash flows for one company is very different from predicting that of another. For instance, forecasting customer receipts is very different from forecasting tax payments. Other factors such as the underlying business model and how far into the future the forecast extends also determine the forecasting methods and techniques adopted.

But before selecting a forecasting method and building the forecast, there are some important factors to consider.

Cash flow category

It is important to understand the nature of and the drivers behind the type of cash flow you are attempting to predict and where to source the data needed to forecast. For example, in most businesses, the key driver of cash flow is topline customer receipts.

It is critical to map out key cash flow categories and understand the dynamics of each. Cash forecasts are typically created at a “management reporting” level of detail, and some of the most widely used cash flow categories are:

  • Customer receipts/ Cash revenue
  • Supplier payments and other non-salary costs of goods
  • Payroll
  • Rent and facilities
  • Capital expenditure
  • Tax
  • Interest and debt payments

Business model

A company’s business model has a huge influence on what method of forecasting is chosen for each cash flow category. After all, a company that sells heavy machinery to other large businesses will have a very different method for forecasting customer receipts than an e-commerce company.

But there still may be similarities in other areas of the forecast, particularly if both companies buy raw materials or goods from other large companies. In this case, how they forecast supplier outgoing payments could look quite similar.

Other business model considerations include the payment behaviour and requirements of all customers and suppliers — particularly if certain customers or suppliers account for large percentages of cash flow.

Leading on from this, your company’s attitude to the extension of credit to customers — and under what terms — will influence how the forecast is created and what method is used.

Forecast time period and granularity

A forecast’s granularity and time period will also help determine which forecasting method to choose. Short- and long-term forecasting for the same cash flow category typically requires different methods.

For instance, building a daily forecast for supplier payments for the next 30 days is very different from forecasting supplier payments in a 9 to 12-month period. Attempting to use a single method for both won’t provide satisfactory results due to the different factors that need to be considered, depending on the time frame.

Knowing what granularity to forecast at and for what period in time also requires a judgment call driven by the trade-off between effort and output.


By mapping out the forecast and analysing it within the context of the business, treasurers and finance teams can quickly determine which data-driven forecasting methods will produce the most realistic and accurate output.